Since then my husband and our realtor have tried calling both the PM & SR. The PM phone states it's no longer taking messages and no one is answering at the model home.
I've since received word from a few neighbors that the PM is no longer at our community and that calls were being placed last week as well as a neighborhood community page letting people know. WE NEVER GOT A CALL OR EMAIL!! Excuse my rant but the lack of communication from Ryan Homes is just awful!! This process is stressful enough because we live remote and for the PM to not even give our realtor a heads up during the walk through is just plain non- professional.
On top of this, Homeside (preferred lender with NVR) is making this close a nightmare for us since we live remote. Documents after documents. You would think they would start this process 1-2 months before close but it started only 1-2 weeks prior to our expected close date. So yet, causing further delays! Can you tell we are beyond livid??!
So here we are trying to chase the monkey's tail at the same time it's delaying our close!!! Ridiculous.
I just started the build process and noticed the lack of communication is rather disappointing. Apparently the floor plans online are for marketing and not really the true floor plan they use. My basement was different and no one told me that. This week I was told framing would happen, but nothing happened. Ryan Homes could have been proactive and note a holdup, but they just reacted to our email on "what's going on"
ReplyDeleteI can relate to your frustration
I just started the build process and noticed the lack of communication is rather disappointing. Apparently the floor plans online are for marketing and not really the true floor plan they use. My basement was different and no one told me that. This week I was told framing would happen, but nothing happened. Ryan Homes could have been proactive and note a holdup, but they just reacted to our email on "what's going on"
ReplyDeleteI can relate to your frustration