Pretty Upset Right Now...

We had our pre-settlement walk through on July 31st. So you'd think we would be close to closing. You'd think...

Since then my husband and our realtor have tried calling both the PM & SR. The PM phone states it's no longer taking messages and no one is answering at the model home. 

I've since received word from a few neighbors that the PM is no longer at our community and that calls were being placed last week as well as a neighborhood community page letting people know. WE NEVER GOT A CALL OR EMAIL!! Excuse my rant but the lack of communication from Ryan Homes is just awful!! This process is stressful enough because we live remote and for the PM to not even give our realtor a heads up during the walk through is just plain non- professional. 

On top of this, Homeside (preferred lender with NVR) is making this close a nightmare for us since we live remote. Documents after documents. You would think they would start this process 1-2 months before close but it started only 1-2 weeks prior to our expected close date. So yet, causing further delays!  Can you tell we are beyond livid??! 

So here we are trying to chase the monkey's tail at the same time it's delaying our close!!! Ridiculous. 

Pre-Settlement Walk Through

With us being located in San Diego now our realtor, did our walk through for us. Thank God we have him. He has been three helping us every step of the way since we moved. 

On the exterior everything is together and complete with the exception of the two cottage gable fypon features which do not fit together as they should. The PM is working through figuring out why these don't fit and having the correct gable fypon features installed. Hoping ASAP before we close next week. 

He also has the electrician coming through on Monday to install the extra outlet at the end of the overhang in the gourmet island. We had requested this during selections so that when someone is sitting at the island they can plug in their phones, iPads, or laptops to charge or use on the island. 

The PM passed along some info that he hopes will help in marketing the home to our realtor. The SR is transferring all calls coming in wanting a Quick Delivery Home to our realtor as well. As soon as the gables are on a professional photographer will be out to take pictures & the house will be listed on the market.  Both the PM & realtor feel confident that we will be able to sell the home rather quick because of the upgraded/neutral selections we made in the home.

Here are some current pictures of the exterior and main level. 

(Gables stil need to be installed at peaks and accents on porch pillars)